Network Operations Engineers (Optical/IP) - Systems Integrator

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Responsibilities:

Network Management

• Manage and optimize network hardware to maintain performance, capacity, and reliability.
• Perform daily troubleshooting across multi-vendor environments, resolving software and hardware issues.

Issue Resolution

• Address network traffic anomalies and respond to inquiries from cross-functional teams (XFNs) and partners.
• Collaborate with vendors and internal teams to promptly resolve network-related problems.
• Conduct root cause analyses (RCA) for outages and deliver detailed incident reports with corrective actions.

Cross-Functional Collaboration

• Partner with service providers, colocation facilities, and global XFNs to ensure seamless network operations.
• Support infrastructure initiatives and contribute to the design and implementation of new network projects.

Additional Duties

• Perform other related tasks as assigned to support overall network reliability and operational excellence.

Requirements:

• Bachelor’s degree (B.S./B.A.) in a relevant field and 5–8 years of related experience, or an equivalent combination of education and experience.
• Proven experience with optical networking (DWDM, CWDM) and IP networking protocols (IPv4/IPv6, MPLS, BGP, OSPF).
• Strong analytical and problem-solving skills, with sound judgment in selecting appropriate methodologies.
• Deep understanding of fiber-optic technologies, including cable and connector types, optical components, and transport systems.
• Demonstrated experience in preparing RCA reports for network and server outages.
• Excellent communication skills, with the ability to collaborate effectively with global service providers, colocation facilities, and ISPs.

Desirable Skills:

• Experience working in multi-vendor network environments.
• Professional certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, or equivalent.
• Physical Demands & Work Environment
• Ability to perform standard office tasks, including extended periods of sitting or standing.
• Proficiency in using computers and standard office equipment.
• Effective communication skills for collaboration and coordination across teams.
• Occasional repetitive motion involving wrists, hands, and fingers.

Benefits:

• Health
• AL

Salary:

• $95k per year