Pre-Sales Solutions Engineer (UK Wide Remote) - Technology Vendor

Keen to join a company that champions growth and development?

Join a well-established global technology organisation delivering internet content and security platforms to organisations worldwide. The organisation provides secure, reliable networking solutions that support modern digital infrastructure across a global customer base. 

The company runs a cloud-based platform used extensively across the education sector as schools, students, teachers, and senior leadership all rely on it on a day-to-day basis. As they grow their customer base, they need a Pre-Sales Solutions Engineer to sit between sales and delivery. This would include gathering requirements, writing Statements of Work, onboarding new customers, and making sure projects land on time.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities: 

• Onboard new customers (Gather requirements, understand user scale, and map needs to the platform)
• Work closely with the sales team and customers to scope engagements and produce Statements of Work 
• Liaise with education stakeholders at all levels (Students, teachers, and senior leadership)
• Coordinate project delivery and ensure go-lives happen on time and without gaps 
• Work with the support team when projects go live and making sure handover is smooth 
• Develop a working understanding of the platform's infrastructure to give customers accurate, credible answers

Tech Stack

• Cloud: AWS, GCP, Azure, Digital Ocean
• Virtualisation: VMware ESXi, Proxmox 
• Containers & Automation: Docker & Kubernetes, Ansible & Terraform 
• Monitoring: Grafana & Prometheus, Nagios / Zabbix 
• Linux 
• Network: Fortinet Firewalls, Cisco Networking, Load Balancing
• Not required to fulfill the whole list as breadth and curiosity matter more than depth across every platform.

Required Skills/Qualifications: 

• Technical all-rounder (Comfortable across cloud, Linux, networking, and infrastructure at a working level)
• Strong communicator (Able to talk to a Head Teacher and a DevOps engineer in the same afternoon)
• Pre-sales, solutions engineering, or technical account management background preferred 
• Experience writing Statements of Work or scoping technical engagements 
• Organised and delivery-focused (Track what's been promised and make sure it happens )
• Education sector experience is a bonus, not a requirement 
• Linux familiarity is desirable 

Benefits:

• Genuinely varied as no two customer onboardings are the same 
• Purposeful work helping schools and students get the best from the platform.
• Broad technical exposure across cloud, infrastructure, networking, and DevOps tooling.
• Fully remote working with no office attendance or minimum in-office requirements.
• Breadth of experience and the right attitude are valued more than formal certifications.

Salary:

• £65,000 base salary