Product Manager Smart Home (Chinese) - Internet Service Provider

Are you looking for an exciting new opportunity? 

Join a technology organisation specialising in networking and smart home devices, supporting the development, repair, refurbishment, and lifecycle management of connected products. The organisation is focused on delivering innovative technology solutions while continuously improving product quality, performance, and customer experience.

This opportunity is ideal for a Local Product Manager looking to support the growth and improvement of smart home products, including video doorbells and cameras, within the UK market. You'll translate local market insights into actionable product improvements, working closely with HQ Product, R&D, and Testing teams to validate solutions, analyse feedback, and bridge the gap between customer needs and product development.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Market & User Insight
  • Conduct structured analysis of UK market trends, customer feedback, and competitor products (e.g. Ring, Eufy, Blink)
  • Analyse user reviews, return reasons, and channel feedback to identify key product issues and opportunities
  • Identify high-impact user pain points across installation, usability, and product experience
• Product Requirement & Recommendation
  • Translate market insights into clear, structured product requirements and improvement proposals
  • Define problems in a way that is actionable for HQ Product and R&D teams
  • Provide prioritised recommendations based on user impact and business relevance
• Product Testing & Validation
  • Perform hands-on testing of TP-Link and competitor products (Key: Video Doorbell & Camera)
  • Build real usage scenarios to evaluate installation, connectivity, performance, and user experience
  • Identify product gaps and validate improvement opportunities with evidence
• Cross-Team Collaboration (HQ Support)
  • Work closely with HQ Product, R&D, and Testing teams to provide clear input and supporting materials
  • Prepare structured documentation and analysis to support decision-making
  • Follow up on product improvement items and assist in validation of solutions

Skills/Must Have:

• 3+ years experience in Product Management, Technical Product, or Smart Home / Consumer Electronics
• Experience with IoT / Smart Home / Camera / Networking products is highly preferred
• At least 3 years of product development and management experience in smart home or Internet of Things. Those who have led successful smart home products or IoT projects are preferred.
• Familiar with the technology and market trends of smart home products and Internet products.

Salary:

• £60,000 – £70,000 Basic Salary Per Annum + £5,000 – £7,000 bonus