Server Operations Engineer (Linux/Networks) - Consultancy
- $120,000
- San Jose, California, United States
- Permanent
- 100000
- Data Center
- Data Center IT
Are you looking for a new opportunity?
Join a leading global IT solutions provider trusted by some of the world’s most recognized and innovative organizations. Founded over 2 decades ago, the business has expanded across multiple countries with a team of more than 2,000 IT professionals. Focused on helping clients improve decision-making, drive operational efficiency, and gain a competitive edge, the organization combines world-class talent, clear vision, and innovative technology to deliver impactful solutions.
The successful candidate will join a globally recognised hyperscale organisation operating large-scale, mission critical data centre environments that support millions of users worldwide. Working at the heart of high-performance cloud infrastructure, they will gain exposure to highly automated, cutting-edge technologies while contributing to the delivery of resilient, large-scale systems in a fast-paced engineering environment with excellent long-term career development opportunities.
Ready to take your expertise to the next level? Get in touch today!
Key Responsibilities
Server Provisioning & Deployment
- Coordinate and track server and rack provisioning activities, including OS deployment and configuration.
- Execute large-scale server onboarding and service provisioning in remote environments.
- Perform remote configuration and infrastructure changes as required.
Monitoring & Troubleshooting
- Conduct daily monitoring of server infrastructure.
- Troubleshoot hardware alerts, OS-level issues, and basic network problems.
- Coordinate repair activities and work closely with vendors and field technicians.
- Diagnose hardware failures and manage part replacements and RMAs.
- Escalate complex or unresolved issues to senior Server Operations Engineers.
Lifecycle & Asset Management
- Manage full server lifecycle processes, including commissioning, upgrades, configuration changes, decommissioning, and recycling coordination.
- Maintain accurate records in asset management, ticketing, and configuration systems.
- Collect and verify asset data to ensure compliance and reporting accuracy.
- Submit and track media destruction requests and ensure documentation compliance.
Networking & Systems Support
- Perform basic server networking configuration and troubleshooting (MAC, Subnet, TCP/IP).
- Utilise out-of-band management tools for remote diagnostics and recovery.
- Execute basic Shell/Bash scripts as part of operational tasks.
Operational Excellence
- Participate in an on-call rotation supporting critical infrastructure.
- Contribute to the development and maintenance of operational procedures and documentation.
- Support continuous improvement initiatives within server operations.
Required Qualifications & Skills
- Bachelor's Degree or Diploma in Computer Science, Electrical Engineering, or related discipline, or equivalent practical experience.
- Experience working with Linux systems and diagnosing hardware issues via remote management tools.
- Strong understanding of server operations, infrastructure interdependencies, and lifecycle management.
- Working knowledge of out-of-band management tools (e.g., IPMI, NCSI).
- Solid analytical and troubleshooting skills across hardware, OS, and basic network layers.
- Foundational networking knowledge (MAC addressing, Subnets, TCP/IP).
- Ability to read, understand, and execute basic Shell/Bash scripts.
- Strong written and verbal communication skills in English.
- Ability to work effectively under pressure in mission-critical environments.
- Proactive, accountable, and detail-oriented approach.
- Comfortable working both independently and collaboratively within global teams.
Preferred Qualifications
- Experience with large-scale or remote OS deployments (e.g., PXE boot environments).
- Familiarity with asset tracking and inventory management systems.
- Exposure to time and project management frameworks.
- Scripting or automation knowledge (Python, Bash, or similar).
Benefits
- 401(k) Retirement Plan.
- Competitive employer-sponsored benefits programs.
- Basic and Supplemental Life Insurance.
- Short-Term and Long-Term Disability Coverage.
- Critical Illness Insurance.
- Critical Hospital Insurance.
- Voluntary Accident Insurance.
- Paid Time Off (accrued and prorated; up to 120 hours annually).
- Paid Company Holidays.
- All statutory leaves and additional paid time off in accordance with state and federal law.
Salary:
- $120,000