Service Desk Engineer - Systems Integrator

Ready to take the next step in your career?

Join a leading ICT and cybersecurity provider delivering network, data centre, system integration, IoT, RPA, and security solutions to customers across Europe and globally. Backed by decades of industry experience, the organisation combines Japanese precision and reliability with European innovation to support seamless operations across multiple industries.

This company is looking for a technical professional to carry out a range of technical and coordination tasks across projects and maintenance contracts. The role focuses on meeting or exceeding customer requirements while ensuring all work is delivered professionally, efficiently, and to a high standard of customer service.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• 1st and 2nd level troubleshooting with customers and assist them as their escalation point of contact through email, telephone, remote-access and chat tools
• Queuing management with IT support ticket system
• Hands-on PC & mobile phone support and initial kitting

Skills/Must Have:

• Service Desk Experience
• Windows 11/Servers
• M365 Stack
• Azure Active Directory
• Must speak and write Japanese

Benefits:

• Travel to work expensed (Up to Zone 6 of London Underground paid)
• Private Medical Insurance

Salary:

• £32,000 Basic Salary Per Annum