Trade Support Engineer - Banking & Finance

Ready to take the next step in your career?

Join a leading securities and derivatives market infrastructure in Asia, renowned for operating equity, fixed income, and derivatives markets with the highest regulatory standards. The organisation also drives sustainability initiatives through a multi-asset platform while offering a diverse range of derivative products that help market participants manage risk across equity, currency, and interest rate markets.

The organisation is looking for a Trade Support Engineer to support mission-critical electronic trading platforms within a fast-paced financial markets environment. This is a hands-on production support role, responsible for maintaining platform stability, resolving technical issues, supporting clients, and ensuring a high level of service delivery.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities: 

• Provide L2/L3 support for electronic trading platforms.
• Troubleshoot FIX connectivity, Linux systems, and network-related issues.
• Manage production incidents, root cause analysis, and issue resolution.
• Support client onboarding, connectivity testing, and platform configuration.
• Work closely with Engineering, Infrastructure, and Product teams.
• Identify opportunities for automation and service improvements.

Requirements:

• 5+ years' experience in Production Support, Service Delivery, Application Support, or Trading Systems Support within financial services.
• Experience supporting electronic trading platforms in a live environment.
• Strong incident management and troubleshooting skills.
• Experience working directly with institutional clients, brokers, or trading counterparties.
• Ability to work independently and manage multiple priorities.

Technical skills

• Strong FIX Protocol knowledge and connectivity troubleshooting.
• Linux administration and log analysis.
• Understanding of TCP/IP networking, routing, firewalls, and connectivity.
• Experience supporting low-latency trading environments.
• Familiarity with monitoring and observability tools.

Desirable skills:

• Experience within FX, electronic trading, or capital markets.
• Exposure to sell-side trading environments.
• Experience working in regulated financial services organisations.

Salary:

• Up to £90,000 total compensation