Field Technician - Telecommunications

Ready to start something new?

Join a leading European systems integrator with over 65 years of experience delivering mission-critical solutions across defence, energy, and critical infrastructure sectors. The organisation specialises in secure communication, command and control, maritime situational awareness, and military systems designed to perform in extreme environments across sea, air, and land. With long-standing involvement in major defence programmes and partnerships with NATO and defence ministries, it combines military and commercial technologies to meet complex operational needs. As part of a wider group of specialist technology companies, it brings together over 1,500 experts to deliver integrated solutions that enhance security, innovation, and connectivity.

Apply today and take the next step in your career.

Responsibilities:

• Provide on-site and first-line technical support across network and infrastructure environments
• Perform fault diagnosis and troubleshooting across LAN/WAN, systems, and hardware
• Support installation, configuration, and replacement of network and IT equipment
• Monitor system performance and escalate issues where required
• Manage incidents, service requests, and tickets through to resolution
• Coordinate with remote engineers and support teams to resolve technical issues
• Carry out on-site interventions, maintenance, and hardware replacement
• Deliver on-the-job training (OJT) and support operational teams
• Maintain accurate documentation of support activities and resolutions

Requirements:

• 5+ years’ experience in network, infrastructure, or technical support roles
• Strong hands-on experience in field support or onsite engineering environments
• Background in enterprise, MSP, telecom, or data centre environments preferred

Working Setup:

• Cisco networking including configuration, testing, and troubleshooting
• VLAN segmentation and LAN/WAN connectivity support
• Windows Server and Windows 11 administration
• Active Directory including user and group management
• VMware environments including vSphere, ESXi, and vCenter
• Network printers, endpoints, and general IT infrastructure support
• Experience with ticketing systems, monitoring tools, and remote support platforms

Salary:

• Competitive salary based on experience and qualifications