Junior NOC Engineer - Internet Service Provider

Join a provider of connected cloud and networking services that enables media organisations to collaborate and deliver content globally. The company operates a high-performance network connecting leading studios, production companies, and post-production facilities around the world.

This opportunity is for a Junior Network Engineer to join the UK Support team, supporting network operations and provisioning projects while working alongside experienced engineers. The role is well suited to someone with CCNA-level knowledge, strong communication skills, and a desire to build a solid foundation in network engineering.

Don’t miss out on this exciting opportunity and apply today!

Responsibilities:

• First-line network support, picking up and resolving tickets across network and platform products
• Network provisioning projects across infrastructure and platform services
• Troubleshooting customer issues end-to-end, escalating to senior engineers when needed
• Assisting with installation, configuration, and maintenance of network equipment
• Documenting processes and systems as you learn
• On-call rota once fully trained, 1 week in 2, with additional remuneration

Skills/Must Have:

• Network graduate or junior engineer background, CCNA level or working towards it
• Solid grasp of networking fundamentals, TCP/IP, VLANs, OSI model, routing protocols
• Some exposure to firewalls and Linux on the command line
• Hands-on experience with networking kit from any major vendor, Cisco, Juniper, Fortinet, Arista, Palo Alto or similar
• Strong soft skills, calm under pressure, clear communicator, good with customers
• A can-do attitude and the drive to learn fast in a hands-on environment

Working Pattern:

• Hybrid: 2 days in the office per week (Wednesday always one of them)
• Standard hours: 09:00 – 17:30
• On-call: 1 week in 2, paid additionally (£15,000/annum)

Benefits:

• Quarterly group bonus scheme
• Private healthcare
• Pension matched up to 5%
• Life insurance and income protection
• Full access to online training platform
• High-spec kit: MacBook, mobile, and accessories
• 25 days holiday + your birthday off + 8 bank holidays
• Ride2Work scheme and interest-free travelcard loan
• Clear progression path from Junior to Support Engineer and beyond
• Engineers have moved into Network Engineering, Systems Admin, and DevOps specialisms
• Training fully funded: internal workshops, online platforms, and third-party courses

Salary:

• £40,000 base salary