Network Architect - Internet Service Provider

Join a leading communications and technology services organization delivering solutions that help people and businesses connect, collaborate, and operate more effectively in an increasingly digital world. The company supports customers through innovative technology across a range of critical areas, including connectivity and cybersecurity.

This opportunity is for a Network Architect to take ownership of a key enterprise account, combining technical leadership with customer engagement. The role sits between engineering and presales, requiring expertise in network and security design, architecture governance, major incident leadership, and stakeholder management at a senior level.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Lead technical resource on the account — the go-to for architecture, escalation, and strategy
• Attend and lead CAB calls, representing the technical position clearly and confidently
• Face-to-face with the customer regularly — building the relationship and holding it under pressure
• Produce network and security architecture designs across a complex, multi-vendor environment
• Lead P1 incidents — coordinate the response, manage the room, drive resolution without necessarily being the one in the CLI
• Blend of 3rd line escalation support and forward-looking design work
• Have difficult conversations with customers when things go wrong — professionally and confidently

Required Skills/Qualifications:

• Genuinely technical — this is non-negotiable. You must have deep network and security knowledge
• Strong Cisco networking and firewall background (essential)
• Exposure to Forcepoint and/or Check Point security platforms
• Experience producing network architecture and design documentation at enterprise level
• Comfortable leading P1 situations — calm, authoritative, decisive
• Credible in front of senior customer stakeholders — you can hold a room
• Able to navigate difficult client conversations without losing the relationship
• Experience working within a managed service or systems integrator environment preferred

Working Setup:

• Cisco Networking
• Cisco Firewalls
• Forcepoint
• Check Point

Location & Working Pattern:

• Hybrid: 3 days a week in Belfast

Benefits:

• Global systems integrator — enterprise-scale accounts and genuine career weight

Salary:

• £55,000 – £65,000 base salary (up to £72,000 depending on experience)